Just to let you know, the Intel® graphics drivers are generic, meaning they might or might not work with your platform. The problem can also happen at the end of installing the Intel Graphics Drivers which for that one, it can either go black and stay black or if I am lucky, it will go black for 5 seconds and then the cursor will show up and then I can see the entire desktop environment afterwards.Īlmighty1, Thank you very much for providing that information.īased on the information shown in the SSU document, we can confirm that the graphics driver version currently installed on your computer is version 30.0.100.9955 provided by Intel®, or as you just report the Microsoft driver version v30.0.100.9976. It happens at home since the computer has always been at the same exact location. Yes, there was no graphics problems at all with the same computer prior to Octoas Windows 11 22000.194 was already on the system since Septemas KB5005635. There were no recent hardware/software changes made besides installing Windows 11 and upgrading the graphics drivers. Just to confirm, up until October 5, 2021, there was no graphics problem at all with this same computer?ĭoes the problem happen at home or in the work environment? In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system:ĭid you make any recent hardware/software changes besides installing Windows 11 and upgrading the graphics drivers? Thank you for posting in the Intel® Communities Support.
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